Customer Service Workshop

Course Information

Modules: 10

Lessons: 43
Quizzes: 11

Includes: Video Lessons and Training Guide


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The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. 

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Workshop Objectives:

  • State what customer service means in relation to all your customers, both internal and external

  • Recognize how your attitude affects customer service

  • Identify your customers’ needs

  • Use outstanding customer service to generate return business.

  • Build good will through in-person customer service

  • Provide outstanding customer service over the phone

  • Connect with customers through online tools

  • Deal with difficult customers

100% MONEY-BACK GUARANTEE, NO QUESTIONS ASKED!

There are a lot of people that claim to offer a solution on how to bounce back after a setback with Resiliency, so it’s understandable if you’re a little skeptical. I can keep telling you just how great this course is, but you really need to go through it and see for yourself what it’s all about to know if it’s for you. That’s why you are getting up to 30 DAYS to decide if this is for you.

If for any reason, or no reason at all, you’re not 100% satisfied with what’s inside, simply contact support, and you’ll get a refund for every penny of your investment.

No questions asked!

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